Privacy Policy
Effective Date: 02-04-2026
Welcome to DoorDel! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.
1. Information We Collect
- Personal Information: Name, phone number, email, delivery address, and payment details.
- Usage Information: Order history, preferences, IP address, device/browser details.
- Cookies: Used for enhancing experience, analytics, and remembering user preferences.
2. How We Use Your Information
- To process and deliver food orders
- To provide customer support and service updates
- To improve user experience and app functionality
- To send promotional emails and offers (you can opt-out anytime)
3. Sharing Your Information
We do not sell your personal data. We may share it with trusted third parties like:
- Delivery partners
- Payment gateways (for secure transactions)
- Law enforcement if required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure.
5. Your Rights
You have the right to access, update, or delete your data. To do so, please contact our support team.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We recommend reviewing this page periodically.
7. Location Information
Our app accesses and collects location data to provide core app functionality.
Types of location data we may collect:
- Precise location (GPS)
- Approximate location (network-based)
How we use location data:
- To identify pickup and drop locations
- To enable delivery and order tracking
- To calculate distance and service availability
- To improve service accuracy and user experience
When location data is collected:
- Only while the app is in use (foreground)
- Only after the user grants permission
Location data is not collected in the background without user consent.